Last updated: 01/01/2020
TargetSmart’s Information Products help our clients, a wide variety of general public facing organizations, membership organizations, researchers, data compilers, and suppliers in the management, use, and optimization of customer data and assist them in identifying and reaching relevant audiences.
TargetSmart brings to market information products and services through Analytics Data Installs, ListBuilder, Digital Voter File, SmartVAN, Polling services, Communications services, Data Enhancement services and Strategic Consulting, each containing only the information needed for their intended use. Each of TargetSmart’s information products is designed for specific use by our clients with a legitimate need for the product.
To fulfill our client’s needs, we collect and hold the following categories of information:
In certain cases, TargetSmart also receives and holds information from our clients about their members or marketing lists necessary for processing that data on our clients’ behalf. In certain cases, TargetSmart may also provide outsourced technical & data infrastructure services to our clients. Client list data may be stored in the infrastructure services we provide.
The information that TargetSmart makes available to our clients is used to enhance customer and constituent files and provide lists for activities such as prospecting, voting, advocacy, marketing and fundraising purposes. Specifically, your information is used for the following business purposes:
TargetSmart may disclose your information for use by qualified companies, non-profit organizations and political organizations in their marketing, fundraising, customer service, and constituent service and outreach programs.
Our client and supplier contracts require that any data sent to us has been legally obtained for the uses to which it will be put. Additionally, we require that our clients’ use of any data received from us will be in compliance with applicable data protection laws and industry best practices. We also agree to comply with restrictions that information providers place on the data we receive. Our clients’ information is the sole property of our clients, and the rights we have with respect to our clients’ information are the rights that they grant to us. We use and share personal information that our clients share with us in the manner requested or authorized by our clients and consistent with the restrictions placed on that information by our clients.
We may share personal data we obtain with the following third parties:
In certain situations, TargetSmart may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We may also disclose your personal data as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, respond to a government request or where there have been a change in ownership, merger or acquisition.
TargetSmart follows generally accepted standards and maintains physical, technical and administrative safeguards to protect the personal data. TargetSmart continually monitors access to its systems to detect unauthorized attempts to gain access to information. We may retain your information for as long as our client accounts are active or as needed to provide services, comply with our legal obligations, resolve disputes and enforce our agreements.
TargetSmart has no direct relationship with the individuals whose personal data it processes. However, an individual who seeks access, or seeks to correct, amend or delete inaccurate data is welcome to contact us with questions regarding their data.
In certain circumstances, we may be required by law to retain your personal data, or may need to retain your personal data to continue providing a service.
We do not collect personal information from any person we know to be under the age of 16, and we will delete any personal information collected that we later know to be from a person under the age of 16. Some election officials allow people under the age of 18 to register to vote. We do retain these official voter records of people under 18. Our products and services are not targeted to people under 18 years of age. If you believe a child under the age of 16 has disclosed personal information to us, please contact us at firstname.lastname@example.org and specify the customer and information you believe to be from the child under 16.
Notice to Nevada Residents: Nevada Senate Bill 220 provides consumers (Nevada residents) with specific rights regarding their Personal Information. This section describes your Nevada privacy rights and explains how to exercise those rights.
You have the right to direct us to not sell your Personal Information at any time (the “Right to Opt-Out”).
To exercise the Right to Opt-Out, you (or your authorized representative) may submit a request to us using the web form hosted on privacy.targetsmart.com or by calling 888-678-6880.
We endeavor to respond to a verifiable consumer request within sixty days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Notice To California Residents: The California Consumer Privacy Act of 2018 (“CCPA”) provides consumers (California residents) with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.
You have the right to request that TargetSmart disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Disclosure, and Deletion Rights), we will disclose to you:
You have the right to request that TargetSmart delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request for deletion (see Exercising Access, Data Disclosure, and Deletion Rights), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
To exercise the access, data disclosure and deletion rights described above, please submit a verifiable consumer request to of the below methods:
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
You have the right to direct us to not sell your Personal Information at any time (the “Right to Opt-Out”). Users who opt-in to Personal Information sales may opt-out of future sales at any time.
To exercise the Right to Opt-Out, you (or your authorized representative) may submit a request to us by:
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize Personal Information sales. However, you may change your mind and opt back in to Personal Information sales at any time by contacting TargetSmart at the email address or phone number provided in this notice.
You do not need to create an account with us to exercise your Right to Opt-Out. We will only use Personal Information provided in an opt-out request to review and comply with the request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
As referenced in this policy, we may from time to time elect to share certain information about you collected by us on the Service with third parties for those third parties’ direct marketing purposes. California Civil Code Section 1798.83 permits California residents who have supplied personal information, as defined in the statute, to us to, under certain circumstances, request and obtain certain information regarding our disclosure, if any, of personal information to third parties for their direct marketing purposes. To make such a request, please email us at at email@example.com or calling 888-678-6880.